Warranty

WHAT DOES IT ENTAIL?

The Fahren warranty covers the original owner of the product against defects in manufacturing only. If the product fails due to a manufacturing defect, Fahren will first attempt to repair it. If repair is not possible, the company will replace the product with a similar one at their discretion.

This warranty does not cover damage caused by normal wear & tear, accidents, improper use, or the natural breakdown over time. Fitment and comfort are subjective matters that are not covered under the warranty. The customer is strongly advised to carefully consider these factors before making a purchase and refer to the fitment instructions.

Please note that only purchases made directly from Fahren's website or authorized dealers will be considered for warranty coverage. Additional shipping charges apply for international customers. Proof of purchase, such as a tax invoice with the date of purchase from an authorized dealer or an order number for purchases made on the website, is required.

WHAT IS THE PROCESS?

1) Contact Fahren by sending an email to hello@fahren.in with a detailed explanation of the issue and supporting images from multiple angles and zoom lengths.

2) The company will review the information and determine if the issue is covered under warranty.

3) If the issue is covered under warranty, All you need to do is pack the item securely, and send it to us through any courier company. Also drop an email containing the order number and tracking number of the courier.

4) The customer will receive confirmation on their warranty claim and either a repair or replacement will be offered at the company's discretion.